Privacy Policy
Covers how we collect, store and use your data. Complements these terms by explaining data rights and your control over personal information.
LEGAL REFERENCE
Our Terms Shape Your Account
These terms outline how warungplay link operates, what you can expect from your account, and how we keep the lobby fair and secure for everyone. We've written them...
Account SecurityFair PlayPayment ClarityYour RightsSupport Always
Policy Foundation & Jurisdiction
warungplay link operates under the terms set out below and complies with applicable regulations in supported regions where local law permits. Your account is governed by these terms from the moment you open it. We reserve the right to update these terms with notice to you. Continued use of your account after updates means you accept the new terms. All transactions through
DANA, OVO, GoPay and QRIS are subject to both our terms and the payment provider's own conditions. Disputes are resolved through our support team first; escalation follows local dispute procedures.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Why These Terms Matter
Transparent Rules
We don't hide conditions in footnotes. Every rule about deposits, withdrawals, account closure and disputes is written so you understand...
Account Protection
Your account data is encrypted and stored securely. We never share your payment details with third parties outside the transaction...
Fair Dispute Process
If a transaction goes wrong, we investigate with the same rigour we'd want if roles were reversed. Our support team...
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We comply with payment industry standards for data protection.
Regular Updates
We review these terms quarterly and notify you of material changes before they take effect. You always have time to...
Local Compliance
Our terms reflect the legal landscape in supported Indonesia regions. We work with local advisors to keep everything current and...
PLATFORM COMPARISON
Consistency Across Our Policies
Deposit & Withdrawal Policy
Details the mechanics of moving money in and out via DANA, OVO, GoPay and QRIS. Works alongside these terms to clarify transaction timelines.
Account Closure Policy
Explains how to close your account, what happens to your balance, and how long the process takes. Referenced in these terms under account termination.
Dispute Resolution
Sets out the step-by-step process if you disagree with a transaction or account decision. Flows directly from the dispute clause in these terms.
Responsible Account Use
Outlines what we expect from account holders — no fraud, no multi-accounting, no abuse of promotions. Enforced through these terms.
Payment Provider Terms
DANA, OVO, GoPay and QRIS each have their own terms. Your account use is also bound by those terms where they apply to your transactions.
Lobby & Game Rules
Each game provider (Pragmatic, Evolution, PG Soft) has specific rules. These terms confirm you accept those rules when you play their titles.
QUICK SIGNAL
What Defines Your Experience Here
Instant Account Setup
Open your account in seconds with email and a password...
Real-Time Transactions
Deposits via DANA, OVO, GoPay and QRIS land in your...
One Lobby, All Games
Live casino tables, slot rooms and sportsbook markets sit in...
Mobile-First Design
These terms apply equally on phone and desktop. Your account...
Transparent Fee Structure
No hidden charges on deposits or withdrawals. Any fees from...
Account Control
You can update your payment method, close your account or...
Common Questions About These Terms
Yes. Every deposit, withdrawal, game session and account action is governed by these terms. Payment providers like DANA, OVO, GoPay and QRIS also apply their own terms to the payment step itself.
No. We notify you of material changes before they take effect. You'll see a banner in your account and receive an email. You can accept or close your account before the change applies.
Your balance is returned to your payment method within the timeframe set by that provider. Your account data is retained for compliance purposes but your login access ends immediately.
We store only the reference needed to process transactions. Your actual payment credentials stay with DANA, OVO, GoPay or QRIS. We never see or store your PIN or full card number.
Contact our support team with the transaction ID and your concern. We investigate within 48 hours and either reverse the charge or explain why it was correct. Escalation follows local dispute procedures if needed.
No. One account per person. Multiple accounts violate these terms and may result in account closure and balance forfeiture. We detect multi-accounting through device and payment data.
These terms cover your account and transactions. Each game provider (Pragmatic, Evolution, PG Soft) has their own rules for gameplay, payouts and features. You accept those rules when you play.